IT Support
We offer a range of IT support services tailored to meet the needs of businesses and individuals at different levels and budgets. Whether you're a small startup, a growing company, or an established enterprise, we provide flexible support options that scale with your requirements. From basic troubleshooting and system maintenance to comprehensive managed IT services, our offerings can be customized to fit your unique needs. We understand that every customer has different priorities, so we offer tiered pricing plans to ensure you get the right level of service without overpaying. No matter the size of your business or the complexity of your IT infrastructure, our team is dedicated to delivering reliable, responsive, and cost-effective support to keep your systems running smoothly.
Find a support package to suit your needs, each package covers upto 5 users/ devices. Please contact us for bulk discount.
- Best Value
Basic Support
29£Every monthBest value support for home useValid for 12 months- Remote monitoring of your network
- Remote update of software patches
- Regular remote Firewall updates
- 5 monthly changes of settings / users
- 9am -4pm Telephone support
Silver Support
49£Every monthGreat for small businesses or working from homeValid for 12 months- includes everything you get with basic support
- +
- up to 10 changes to settings / users per month
- 8am - 18pm Telephone support
- 2 site call outs per month
- 6 monthly proactive maintenance on site
- 48 hour resolution guaranteed
Gold Support
59£Every monthValid for 12 months- includes everything you get with silver support
- +
- upto 20 changes to settings / users per month
- 8am - 8pm Telephone support
- 5 onsite call outs per month
- 3 monthly proactive maintenance onsite
- 36 hour resolution guaranteed
All in Support
89£Every month+£30 Admin and Documentation of all systemsValid for 12 months- includes everything you get with gold support
- +
- Unlimited changes to settings/ users per month
- 24 hr telephone support (inc bank holidays and weekends)
- Unlimited onsite call outs per month
- Onsite maintenance every 3 months
- 24 hour resolution
'Pay as you Go' support
0£ÂWhen you are in a pickle but don't want to commit to a contract. We can help you as and when for a small cost. Non Emergency. Charged at hourly rate TBD.Free PlanEMERGENCY Remote Support
60£ÂWhen it's been one of those days and you're not part of a support subscription. £60 per hour.Â- Includes everything from all the other packages.